General
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Susu Yorke is the founder of Susu Design Co., with a background that spans education, technology, and design. She holds a Master’s degree in Language and Literacy, a Post-Baccalaureate Certificate in UX Design and Media Studies, and a Bachelor’s degree in English Writing and Rhetoric.
Her Business English coaching is highly specialized, offering one-to-one training designed for professionals navigating complex, multicultural business environments. Sessions often extend beyond conversation practice to include analysis of writing samples, refining presentation skills, role-playing meetings, and developing custom materials tailored to each client’s business.
Susu spent four years as a Creative Director in partnership with Meta, where she led large-scale projects that blended strategy with human-centered design. She has also taught at the university level, designing and delivering courses in Leadership Pedagogy and Instructional Technology. This unique combination of corporate and academic experience enables her to bring both strategic insight and practical teaching expertise to every client she works with.
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To book an appointment, simply visit our Contact Page and complete the contact form. Susu will follow up with you and set an initial consultation to discuss your specific needs.
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Creative Direction
Pricing depends on the scope of the project. All costs are communicated clearly and upfront before we begin.
Business English Sessions
Individual sessions start at $180 per hour, with prices varying depending on your specific needs. Pricing is flexible depending on your goals and the number of sessions you’d like. Many clients choose package bundles for consistency and savings.Please reach out at hello@susu.design for current rates and package options.
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Creative Direction
Most payments are made upfront. For larger Creative Direction projects, a deposit will be required. Payment schedules, invoices, and project details will be clearly outlined in the contract so you know exactly what to expect before we begin.
Business English
All payments are made upfront. Business English sessions are charged at the time of booking, and a secure payment link will be sent through your preferred method of communication (email or text). -
Susu Design Co. is a company based in The United States of America and is a fully digital company, operating entirely online. No matter your timezone, we’ll work together to find a time that suits us both.
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Life happens! With 48-hour notice, you can reschedule at no cost. Cancellations with less notice will count as a completed session.
Creative Direction
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Our approach blends accessibility, elegance, and intentional design. We focus on creating systems that are not only visually striking but also easy to use, ensuring your materials connect with the people who need them most.
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Yes, every project is tailored to your brand’s identity, values, and goals. If you don’t have those items established yet, we can start there!
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From websites, branding, and visual identities to annual reports, training materials, and event collateral, we create both digital and print solutions that fit your needs.
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It starts with a conversation about your vision and goals. From there, we create concepts, refine them with your feedback, and deliver polished designs ready to use. You’ll be involved at every step.
How we work, step-by-step
Inquiry — You contact Susu Design Co.
Follow-up — We will message you back to set up a meeting.
Initial Meeting — You and Susu will meet virtually for a 15-30 minute Discovery Call.
Submit Deposit — Make deposit, then your project process will begin!
Sign Project Agreement — Review and sign the project agreement.
Proposal — Susu will send you a tailored design proposal.
Planning & Design Process — Susu Design Co. will work their magic!
Design Draft & Revision Request — Susu Design Co. will complete the design and ask for your revisions.
Complete Product — Susu will send the final product to you in a format previously discussed.
Celebrate — Time to celebrate your new design!
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Both! Some clients come to us for one-time deliverables, while others keep us on retainer for ongoing design needs. Maintenance service availability varies depending on the specific nature and requirements of the product/design. If you’d like to inquire about long-term partnerships, please reach out to Susu or inquire during our consultation!
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Accessibility is at the core of everything we create. We consider typography, color contrast, and layout so your materials work for diverse audiences, including people with dyslexia, color-vision deficiency, or other needs.
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It depends on the scope. Smaller projects like flyers or social posts may take days, while larger projects like websites or annual reports take weeks. We’ll always provide a clear timeline upfront.
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Pricing varies depending on the project’s size and complexity. We offer transparent quotes and package options so you know exactly what to expect.
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Yes, many clients choose to work with us on both. Together, we can align your brand visuals and your communication style for a cohesive presence in the North American market.
Business English
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Unlike traditional classes filled with grammar drills and textbooks, our sessions are built around you — your work, your goals, and the real situations you face every day. The focus isn’t perfection, but clarity, confidence, and communication that feels natural in your business setting. Think of it as a supportive space where you can practice freely and without judgment. Much like therapy, the emphasis is on listening, encouragement, and steady growth. Together, we don’t just study language — we work through the challenges, emotions, and hesitations that come with using it in real life, so you can show up with confidence in every interaction.
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Anything you encounter in your professional life. Some examples students have focused on include client emails, presentations, job interviews, negotiations, networking events, team meetings, or even casual small talk with colleagues. We can decide together what works best for you and your goals!
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Sessions are typically 60 minutes. Many clients start with weekly lessons, but frequency depends on your schedule and goals. Some prefer bi-weekly or intensive short-term coaching before a big project.
Each session begins with a quick check-in on your goals or any urgent tasks (like drafting an email or preparing for a meeting). From there, we dive into materials focused on you English language learning needs. Sessions end with clear takeaways and next steps.
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Many clients notice progress within just a few sessions, especially in confidence. Real growth depends on practice, but because everything we do is tied directly to your daily business needs, you’ll see results you can use right away.
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Yes, some clients choose to work with Susu on both communication and design to create a fully aligned business identity. We can discuss your needs and create a plan that supports both sides of your growth.
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Absolutely! We’ll focus on pronunciation, pacing, and strategies to make your speech clearer while keeping your natural voice. The goal isn’t to necessarily erase your accent, (accents are beautiful) but to help you feel confident and easily understood.
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No, we will provide all digital resources, worksheets, and practice tools tailored to your needs. If a specific resource would benefit you outside of the scope of a typical session, Susu will discuss pricing with you.
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Yes, definitely. Every session is tailored to your professional world. Whether you’re in finance, education, tech, or hospitality, we’ll build vocabulary and practice scenarios that directly reflect your business.
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Yes, we can role-play meetings or interviews so you walk in fully prepared. We’ll cover not just what to say, but how to say it with confidence.
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Absolutely. Many clients bring drafts of emails, reports, or slides to our sessions. Together, we refine tone, clarity, and professionalism so your writing represents you at your best.