General
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To book an appointment, please visit our contact page and complete the contact form. We will follow up with you to discuss your specific needs. We’re excited to get started!
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Creative Direction
Pricing depends on the scope of the project. All costs are communicated clearly and upfront before we begin. Contact us to learn more.
Business English Sessions
Prices vary depending on your specific needs. Pricing is flexible depending on your goals and the number of sessions you’d like. Many clients choose package bundles for consistency and savings. Contact us to learn more. -
Creative Direction
Most payments are made upfront. For larger Creative Direction projects, a deposit is required. Payment schedules, invoices, and project details will be clearly outlined in the contract so you know exactly what to expect before we begin.
Business English
Sessions are charged at the time of booking. -
Nelson & Neiss is a company based in the United States of America and is a fully digital company, operating entirely online. No matter your timezone, we’ll work together to find a time that suits you.
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Business English Lessons
Life happens! With 48-hour notice, you can reschedule at no cost. Cancellations with less notice will count as a completed session.
Creative Direction
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Yes, many clients choose to work with us on both!
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Both! Some clients come to us for one-time deliverables, while others keep us on retainer for ongoing design needs. Maintenance service availability varies depending on the specific nature and requirements of the product/design. If you’d like to inquire about long-term partnerships, please reach out to us.
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Do you have wild idea? Let us know! From websites, branding, and visual identities to annual reports, training materials, and event collateral, we create both digital and print solutions that fit your needs.
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Yes, every project is tailored to your brand’s identity, values, and goals. If you don’t have those items established yet, we can start there!
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It depends on the scope. Smaller projects like flyers or social posts may take days, while larger projects like websites or annual reports might take weeks. We’ll always provide a clear timeline upfront.
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It starts with a conversation about your vision and goals. From there, we create concepts, refine them, and deliver polished designs ready to use. You’ll be involved at every step.
How we work, step-by-step
Inquiry — You contact Nelson & Neiss.
Follow-up — We will message you back to set up a meeting.
Initial Meeting — You and Sarah will meet virtually for a 15-30 minute Discovery Call.
Submit Deposit — Make deposit, then your project process will begin!
Sign Project Agreement — Review and sign the project agreement.
Proposal — Sarah will send you a tailored design proposal.
Planning & Design Process — We will work our magic!
Design Draft & Revision Request — Nelson & Neiss will complete the design and ask for your revisions.
Complete Product — We will send the final product to you in a format previously discussed.
Celebrate — Time to celebrate your new design!
Business English
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Absolutely! We’ll focus on pronunciation, pacing, and strategies to make your speech clearer while keeping your natural voice. Our goal is to help you feel confident and easily understood.
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Unlike traditional classes, our sessions are built around you: your work, your goals, and the real situations you face everyday. We focus on clarity, confidence, and communication. Think of it as a supportive space where you can practice freely and without judgment. We always aim for steady growth. Together, we don’t just study the English language, we work through the challenges, emotions, and hesitations that come with using it in real life.
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Yes, some clients choose to work with Nelson & Neiss on both Business English and Creative Direction to create a fully aligned business identity. We can discuss your needs and create a plan that supports both sides of your growth.
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Anything you encounter in your professional life. Some examples clients have focused on include professional emails, presentations, job interviews, negotiations, networking events, team meetings, or even casual small talk with colleagues. We can decide together what works best for you and your goals!
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Yes, definitely. Every session is tailored to your professional world. Whatever your industry might be, we’ll build vocabulary materials and practice scenarios that directly reflect your business.
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Sessions are typically 30 to 60 minutes. Many clients start with daily lessons, but frequency depends on your schedule and goals. Some prefer bi-weekly or intensive short-term coaching before a big project.
Each session begins with a quick check-in on your goals or any urgent tasks. From there, we dive into materials focused on your English language needs. Sessions end with clear takeaways and next steps.
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No, we will provide all digital resources, worksheets, and practice tools tailored to your needs. If a specific resource would benefit you outside of the scope of a typical session, we will discuss pricing and/or options with you.
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Many clients notice progress within just a few sessions, especially in confidence. Real growth depends on practice, but because everything we do is tied directly to your daily business needs, you’ll see results you can use right away.
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Yes, we can role-play meetings or presentations so you walk in fully prepared. We’ll cover not just what to say, but how to say it with confidence. We can also build materials for you to use or handout during the meeting or presentation.
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Absolutely. Many clients bring drafts of emails or reports to our sessions. Together, we refine tone, clarity, and professionalism so your writing represents you at your best.